Question 1

My AC is running but not blowing cold — what is wrong?

Accepted Answer

Usually one of four things: low refrigerant from a leak, a failed capacitor, a dirty coil, or a frozen coil from low airflow. A tech can narrow it down in 20 minutes with gauges and a clamp meter. Capacitor fixes run $150–$350; refrigerant with leak repair $400–$900; compressor or coil replacement $1,500–$3,500.

Question 2

How fast can you get an AC tech to Nashville?

Accepted Answer

Non-emergency: matched within minutes, on-site same day or next morning. No-cool calls during 90°+ heat are prioritized — most are dispatched within 2–4 hours. Families with infants, elderly, or medical needs get top priority.

Question 3

Should I repair or replace my AC?

Accepted Answer

Rule of thumb: if the unit is under 10 years old and the repair is under $1,000, repair. If the unit is 12+ years old, uses R-22 refrigerant, and the repair is over $1,500, replace — you will recoup the cost in efficiency gains within 3–4 years. The tech will lay both options out in writing.

Question 4

What can I do while I wait?

Accepted Answer

Set the thermostat to OFF, not just a higher temp — this prevents a frozen coil from getting worse. Open windows if outside is cooler than inside. Run bathroom and kitchen exhaust fans to pull hot air out. Drink water and stay in the lowest level of the home, which is naturally cooler.

Question 5

Do you serve all of Nashville metro?

Accepted Answer

Yes — Davidson County plus Williamson (Franklin, Brentwood), Sumner (Hendersonville), Wilson (Mt. Juliet), and Rutherford (Murfreesboro, Smyrna).

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